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FAQs

FAQs

FAQs

How do I refine my job search?

Jobla offers innovative search functionality that enables you to see the results of your searches in real time. You can refine your searches on every page using the sliders and check boxes provided on the right side of every search results page. Alternatively, if you're used to standard job searches, you can access the Advanced Search facility from the top menu bar.

How do keyword searches work?

Keyword searches can help make your job hunting experience on Jobla faster, allowing you more time for you to view and apply for jobs that are more relevant to your requirements. You can use keywords to perform a search by job title, advertiser or skill-sets. To use keyword searches, you must select a job category. We also recommend that you choose a location to help target your results more accurately.

Why do I have to select a job category when I perform a keyword search?

Our goal at jobla.com.au is to ensure that you get to the jobs faster, ensuring that you spend more time where it counts - reviewing opportunities and applying for jobs! To help facilitate this, we ask job hunters to select a job category when performing a keyword search so that jobs can be found more efficiently upfront.

How do I run the same search as last time?

If you have not cleared your internet browser cookies since the last time you accessed jobla.com.au, your last known search will be auto-populated in the search fields the next time you access the site. Simply re-run the search by clicking on the "Search" button, and refine any search criteria you need using the search refinement tools located on the right side of every search results page. For best results, register for your own JobSpace, and login to take advantage of the powerful functions available to registered users.

How do I save jobs that I want to apply for?

To save jobs, simply click on the check box provided beside each job ad listed in the search results page. You can also save jobs from the job detail pages using the tools provided in the right hand column. These saved jobs will be accessible to you next time you access the site, unless you clear your cookies or cache. For best results, register and activate a JobSpace for yourself where you can store your jobs for future access and manage your applications more efficiently. If you have already created a JobSpace, you can login from the My JobSpace page or by using the login icon located in the top right hand corner of every page. You can retrieve all saved jobs by logging in to your Job Space at a later date.

How do I create a JobSpace?

Simply click on the My JobSpace link and click the "register now" link to start the process. You will need an active email address and a password. To personalise your experience, you will also need to enter in your first name. To complete the registration process, a confirmation email will be sent to your nominated email address. Please click on this link to confirm the set-up of your account, or enter in the token provided.

What is a Hot Job?

Hot Jobs are opportunities that have been highlighted by advertisers to appeal to a wider number of job hunters for consideration. In most cases, these roles are high profile employment opportunities or have been highlighted to attract candidates with a rare combination of skills and/or interests.

How do I find a recruitment company/specialist?

Browse to our Recruiter Directory and search by industry speciality and location. Within the directory, you are able to refine your results in real-time.

Why haven't I received a confirmation email for applications?

Usually, it's because users have entered in the wrong email address. Mistakes happen! If you're confident that you entered in the right email address, you may need to add jobla to your email safe list and try again.

Email Alerts

How do I register for email alerts?

Login to your JobSpace and select the Create an alert link. You can create multiple alert profiles if you have skills or an interest in receiving new job alerts from multiple job categories.

The link doesn't work in my confirmation email. What should I do?

Some email programs and firewalls strip HTML and hyperlinks from all inbound emails. If your "click here" link is inactive, enter the token provided in your confirmation email in the relevant field when you next try to access your JobSpace from jobla.com.au.

My email system doesn't read HTML. What should I do?

You can elect to have text based alerts by selecting the relevant option from your "Global Email Format", which is located in the right hand column of your JobSpace.

How can I change the frequency of email alerts I receive?

Login to your JobSpace and select the "Manage/View Email & Saved Searches" link. From the list of saved alerts, you can select to have the frequency of emails sent to you daily or weekly by clicking on the relevant option and saving your settings.

How do I unsubscribe from alert emails?

Login to your JobSpace, scroll down to the email alerts section, click on Manage/View Email & Saved Searches and change your email alert status to "off". Alternatively, if you've found what you're looking for, you can elect to delete your alerts profile entirely. Please be aware however that you will need to create a new profile from scratch if you need to use Jobla in the future. You can save time by electing to turn the email alert "off" today, so that you can turn it back "on" in the future.

I've set up my subscription to receive my alerts but I haven't received any emails yet! Why?

We'll only send you email alerts when there are job advertisements that match your profile. However, some Internet Service Providers also have very sensitive mail-filters in place which may prevent alerts emails from reaching you. In this instance, you might want to consider setting up your profile using a free email service such as Hotmail, Yahoo Mail or Gail. To ensure you receive all of your emails, remember to add Jobla alerts to your email safe list.

I subscribed to daily alerts, but I didn't get one today. Why?

To limit the number of unnecessary emails we sent to you, we'll only send you email alerts when there are fresh opportunities available to you that meet your criteria. The broader your job hunting profile, the greater the frequency of alerts you are likely to receive.

Help, I've forgotten my password!

Click on the forgotten password link which is located under each login link on our website. An email will be sent to your nominated address with instructions on how to reset your password.

How do I make sure I receive emails from Jobla?

Adding jobla.com.au in your email "safe list" will ensure that you receive communications from us. A quick search of your email program's help functions should provide you with instructions on how to do this. For your convenience, we've provided instructions for some of the more popular email systems below. Hotmail users, please select "Options" and click on "Junk E-mail Protection". Click the "Safe List" link. Enter "jobla.com.au" in the fields provided and click "Add". Yahoo Mail users, please select "Options", "Filters" and click the "Add" button. In the "From header" input field select "contains" and type in "jobla.com.au". At the bottom of the page, you can elect to "move these messages to your inbox" or a designated folder of your choice. Finally, click the "Add filter" button located at the bottom left side of the page to confirm these settings. Gmail users, please add alerts@jobla.com.au and info@jobla.com.au to your friends list. Alternatively, if our emails are directed to your "spam" folder, simply check the box next to the email and click on the "Not Spam" button. Outlook users, select Tools, then Options. Select the Preferences tab and click on the Junk E-mail button. Select the Safe Senders tab, and then add "jobla.com.au" to your safe list and click OK.

I signed up for alerts but I receive too many jobs. What can I do?

You might want to try refining your search criteria to cater for more specific job categories, sub-categories and locations. You can also opt to have your alerts sent as a weekly digest to minimise the number of emails you receive. Simply select the option from the Global Email in your Job Space.

I clicked on a new link in my email alerts but the ad has expired. Why?

By default, job ads posted on jobla.com.au expire a month from its publishing date. Job ads may also be removed from circulation by advertisers who may have secured a candidate for the advertised position earlier than anticipated.

I clicked on a "Hot Job" from my alerts, but it's no longer there!

As the name suggests, "Hot Jobs" are only displayed for 48 hours before they are typically reverted to a standard job listing. Clicking on old "Hot Job" links should direct you to the relevant job ad, unless it has been expired prematurely by the advertiser.

I received an alert today but when I do a search on the site, there are jobs that weren't listed in my email. Why?

Alerts emails are sent first thing every morning. It's more than likely that the ads you are looking at on the site are fresh opportunities, added to the site after the alerts have been despatched.

Help! The links on my alerts email don't work!

Some email programs strip out HTML code which may convert active links into inactive links. You may like to try our text-based email service, which gives you a list of jobs with web links that you can copy and paste into your preferred web browser Alternatively, use a web-based email account such as Hotmail, Gmail or Yahoo Mail to receive your alerts emails.

Applying for a job

Why should I create a resumé on jobla?

If you're a registered user of jobla.com.au, creating a resumé can significantly speed up your application time, giving you an advantage in getting in front of prospective employers faster. Additionally, if you set your jobla resumé status to "public," potential employers may be able to find you through our secure resumé search function - increasing the chances of winning you employment.

How do I create a resumé on jobla?

You can create a resumé from the "Saved Resumés" function located in the lower right corner of your JobSpace. Simply follow the prompts to set this up within minutes.

Can I create and store multiple versions of my resumé on jobla?

Yes. In fact, we encourage you to create multiple variations of your resumé, tailored towards the types of roles you are applying for, and maximising your exposure to recruiters looking for candidates with a blend of skill sets.

Can I store my word/pdf version of the resumé on jobla?

This functionality will be available soon. Watch this space!

Can I edit my resumé?

Yes. And it's easy! Simply click on the resumé you wish to edit. Each entry in your resumé has its own link. Just click, edit and save and you're done!

How do I get a copy of an ad that I've applied for?

If you have applied for a job through the Jobla website, a copy of it will be retained in your JobSpace unless the advertiser removes it from circulation. A copy of the job ad will also be emailed to you upon application.

I receive a time out error when sending an application online.

The files that you are transmitting through Jobla may be too large, and your session may have timed out as a result. We recommend that users try and keep their resumés or document files under 200KB. Not only will this speed up the transmission of your documents, but it will ensure that the advertiser can read your resumé quicker.

How do I contact advertisers by phone if these details aren't included in the ad?

You may be able to access contact details by searching our Recruiter Directory or Jobs by Company. Try using a search engine to perform a search for the advertiser on the internet - you may be able to find their contact details online. A "Google This Company" feature is provided alongside job ads listed on Jobla for your convenience. Alternatively resources such as yellow and whitepages are extremely useful. Please be aware that some advertisers prefer not to disclose their phone contact details. If in doubt, use the (email) contact details provided to request their phone details first.

Technical Questions

Do I need to register to use Jobla?

No. However, if you wish to access some of the more powerful features of our job board, and register for email alerts, we would encourage. Register here.

I've forgotten my password. What do I do?

Click on the forgotten password link located below the login box. An activation email will be despatched to your nominated email address – simply follow the instructions and you'll be back online in no time.

What browser should I use for jobla?

Jobla has been optimised for Australia's more popular web browsers including Internet Explorer, Mozilla Firefox and Safari (for Mac). If you're having trouble accessing the site using your preferred browser, drop us an email to info@jobla.com.au and describe your error and the browser you are using.

What is a cookie and should I accept?

To get the best performance out of the website, please accept cookies from jobla. A cookie's job is to remember and retain information and interaction on a website in order to provide you with a more seamless navigation experience. jobla uses cookies to enhance your job hunting experience on jobla, enabling you to search and apply for jobs faster. Please refer to our privacy policy if you have any concerns about how we use cookies.

How do I allow my web browser to accept cookies from jobla?

If your browser is not listed below, search for cookie tips from your browser's help menu:

Internet Explorer 6.0

  1. From the "Tools" menu, select "Internet Options"
  2. Select "Privacy"
  3. Click on "Advanced"
  4. Tick "Override automatic cookie handling" and click OK.

Internet Explorer 7.0

  1. From the "Tools" menu, select "Internet Options"
  2. Access the "Privacy" tab
  3. Click on "Sites"
  4. Type in www.jobla.com.au and click "Allow"
  5. Click "OK"

Mozilla Firefox

  1. From the "Tools" menu, select "Options"
  2. Select "Privacy"
  3. Click on "Exceptions"
  4. Type in www.jobla.com.au and click "Allow"
  5. Click "OK"

Does this site use Java/Javascript?

Yes. Jobla makes smart use of this web programming language to deliver a seamless, and more efficient job hunting experience for our users. In newer versions of Firefox and Internet Explorer, you may be prompted to download or upgrade some browser plugins. Please do so to receive the best performance out of Jobla.

How often do you update your website with new jobs?

Advertisers have the opportunity to post a new job at any hour of any day. Postings are sent live within seconds, so it pays to be vigilant of new job opportunities as they arise. Make sure you don't miss out on new opportunities by sign up for our email alert service

I receive a server error. What should I do?

These errors are temporary and are likely to result from a clogged-up cache. Try a hard-refresh (hold SHIFT and click the REFRESH button on your browser), or for best results, try clearing your cache. If, after clearing your cache, the problem still persists, try closing down your browser or restart your PC and start your browser again. If all else fails, contact us and we'll try and help you as best as possible.

My browser is blocking pop-ups when accessing jobla. Do I need to have pop-ups enabled?

The jobla website makes some use of pop-up windows to allow for smoother navigation and faster load times. Typically, links to third-party websites will also open in a new window so that you can research the companies you are applying for jobs with, without exiting the website.

To enable block ups, from Internet Explorer: from the menu bar, select Tools, scroll to Pop-Up Blocker and select Turn off Pop-Up Blocker

For Mozilla Firefox users, select Tools, Options, click on the Content icon, and uncheck Block Popup Windows.

Alternatively, if your click on a link and a Pop-Up-Blocker message appears beneath the address bar of your browser, follow the prompts to allow pop-ups from Jobla.

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